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Privacy Policy

Your privacy is important to C3 Alignment Group, LLC (“C3,” “we,” or “us”).  https://c3-ag.com (the “Site”) is owned and operated by C3.

 

BY USING THE SITE, YOU INDICATE YOUR UNDERSTANDING AND ACCEPTANCE OF THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THE SITE.  

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Please carefully read this Privacy Policy as it may have changed since your last visit to the Site.  Continued use of the Site indicates your understanding and acceptance of any changes made to this Privacy Policy and posted to the Site.  This Privacy Policy does not cover the privacy practices of any third-party websites to which the Site may link.

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This Privacy Policy describes the information practices for C3 and the Site, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared. This statement applies to your interactions with the Site as well as other interactions with C3, such as when you receive services from C3 and/or provide information to C3.

 

What Information C3 Collects: This Privacy Policy applies to all information collected by or submitted to C3 (or carefully selected third parties acting on our behalf), including both personally identifiable information (“Personal Information”) and non-personally identifiable information. Personal Information refers to information that identifies you directly, such as your name, business affiliation, postal address, telephone number, e-mail address and credit card information. We collect Personal Information only when you voluntarily provide it to us. We may also collect information that does not identify you personally, which we use to track your use of the Site. For instance, we may collect information about what type of Web browser you use and what pages of the Site you visit to help us understand how the Site is being used. You do not need to provide Personal Information to simply browse the Site, and you have the right to request that the Site deletes your Personal Information.

 

C3 may collect your Personal Information when:

  • you submit a message to C3 through the Site;

  • you contact C3 at any email address or phone number provided on the Site;

  • you contact C3 at any email address provided in this Privacy Policy and/or the Terms of Use;

  • you send correspondence to C3 at any mailing address provided in this Privacy Policy and/or the Terms of Use;

  • you purchase Services from C3;

  • you participate in surveys and evaluations; or

  • you submit any information to C3.

 

The types of Personal Information collected may include (but are not limited to):

  • your first and last name;

  • your email address;

  • your telephone number;

  • your bank account or credit card information (if you purchase Services from C3);

  • your billing address (if you purchase Services from C3); and

  • any other identifier that permits C3 to make physical or online contact with you.

 

How C3 may use your information:  C3 collects and uses your information, including your Personal Information, to operate and improve the Site and provide the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service, making the Site or Services easier to use by eliminating the need for you to repeatedly enter the same information, performing research and analysis aimed at improving our Site and Services, and displaying content and advertising that are customized to your interests and preferences.

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We also use your Personal Information to communicate with you. We may send certain mandatory service communications such as welcome letters, information updates, billing information, information on technical service issues, and security announcements. We may also contact you to inform you of other services available from C3.

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Sharing of your Personal Information:  C3 will not sell, rent, or lease your information, including your Personal Information, to others. C3 shares Personal Information with companies working on our behalf. Except as described in this statement, we will not disclose your Personal Information to third parties for their own marketing purposes unless you have provided consent.

In some cases, C3 uses contractors to collect, use, analyze, and otherwise process information, including Personal Information, on its behalf. It is C3’s practice to require such suppliers to handle information in a manner consistent with Site’s policies.

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If you request something from the Site (for example, a service or a callback), we will use the information you provide to fulfill your request or inquiry. To help us do this, we may share information with others, such as financial institutions, shipping companies, and postal or government authorities involved in fulfillment. As part of a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

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We may occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Such companies will be permitted to obtain only the Personal Information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

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We may access or disclose your information, including your Personal Information, if we believe such action is necessary to: (a) comply with the law or legal process served on the Site or C3; (b) protect and defend the rights or property of the Site or C3 (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of the Site or services or members of the public.

 

Your choices:  C3 provides a number of ways for you to “opt-out” of receiving additional information from us, or having us provide your Personal Information to third partis. We may offer you these choices at the time you give us your Personal Information.

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If you do not wish to continue receiving certain marketing materials (e.g., email messages), you can opt-out of receiving these materials by following the unsubscribe instructions provided in the materials. This option does not apply to communications primarily for the purpose of providing services, contracts, support, or other administrative and transactional notices.

 

How to update your Information:  You can modify the contact information that you have provided to us by contacting dawn@c3-ag.com.

 

Safeguarding your Personal Information:  In order to protect your information, including your Personal Information, from improper disclosure, C3 uses commercially reasonable efforts to maintain a secure operating environment to protect any information we collect. We use the most accurate and current information you provide in order to process your request. Once received, we limit access of your information to only those employees with a legitimate business need to review them. Furthermore, whenever you transmit Personal Information, we take care to dispose of your information properly so that third parties will not be able to access it. This includes destroying, erasing, or making unreadable the information. While we are committed to protecting your privacy, please be aware that no transaction over the Internet can be completely secure.

 

Enforcement:  C3 regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this statement or Site treatment of Personal Information by contacting us at the address indicated below.

 

Cookies and Browser Information:  C3 uses cookies for a variety of purposes. Cookies are small text files that a website sends to a Web browser, which are stored on the User’s device. Cookies are commonly used to track Web activity and provide an enhanced experience when using the internet. C3 may use cookies to collect non-personally identifiable information.  We use cookies to help us better understand website usage in the aggregate so that we know what areas of the Site users prefer. If you simply want to browse, you do not have to accept cookies from the Site. Most browsers are defaulted to accept and maintain cookies. If you do not want websites to be able to use cookies, you can alter the configuration of your browser to not accept cookies.  Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site. Third party vendors, including Google, may use cookies to serve ads to you while you are using the Site based on your prior visits.  You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page.

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With or without cookies, our website keeps track of usage data, such as the source address from which a page request originates (i.e., your IP address, domain name), date and time of the page request, the referring website (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand website usage in the aggregate so that we know what areas of our website users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used for aggregated and statistical reporting. It is not attributed to you as an individual.

 

Links to Other Sites:  The Sites may provide links to third-party websites. Your access to and use of any such third-party websites is subject to the privacy policies of such third parties. You should review their privacy policies to learn more about what, why, and how they collect and use personally identifiable information.

 

For Questions or Concerns:  If you have questions or concerns regarding this Privacy Policy, you should first contact dawn@c3-ag.com. You may send other correspondence to:

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          C3 Alignment Group, LLC

          50 Searle Street

          Georgetown, MA 01833

 

Changes to the C3 Privacy Statement:  C3 reserves the right to change this policy from time to time. If we do make changes, the revised Privacy Policy will be posted on this site.

 

NOTICE TO CHILDREN UNDER THE AGE OF 18 AND THEIR PARENTS OR LEGAL GUARDIANS:  THE SITE IS INTENDED FOR ADULTS. WE DO NOT KNOWINGLY OR INTENTIONALLY COLLECT PERSONAL INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT PROVIDE ANY PERSONAL INFORMATION TO C3. IF YOU KNOW OF ANYONE UNDER THE AGE OF 18 WHO HAS PROVIDED US WITH INFORMATION, PLEASE CONTACT US IMMEDIATELY AND WE WILL REMOVE THE INFORMATION.

 

NOTICE TO INTERNATIONAL RESIDENTS: The Site and Services are currently intended for residents of the U.S. only. We do not offer Services outside of the U.S., and we do not intend to collect personal information from non-U.S. residents. If you are not a U.S. resident, please do not provide any personal information through the Site or otherwise to C3.

 

SPECIFIC PROVISIONS FOR CALIFORNIA RESIDENTS: This section of the Privacy Policy applies only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires businesses collecting or disclosing Personal Information to provide notices and means to exercise rights. For Purposes of this section, “Personal Information” has the definition set forth in the CCPA.

 

In the past twelve (12) months, we or our service providers have collected the following categories of information enumerated in the CCPA in connection with the Site:

  • First and last name, home, billing or other physical address (including street name, city/town, state/province, postal code, and country of origin), e-mail address, and telephone number, to the extent you are interacting with our Site;

  • Information, services and products considered, accepted, rejected and other use data;

  • Any other identifier that permits C3 to make physical or online contact with you;

  • Internet activity, including history of visiting and interacting with the Site, browser type, browser language and other information collected automatically; and

  • Any other information you have chosen to provide to us through the Site.

 

If you are a California resident, you have the right to delete Personal Information we have collected about you and you have the right to know certain information about our data practices in the preceding twelve (12) months. In particular, you have the right to request the following:

  • Categories of Personal Information we have collected about you;

  • Categories of sources from which the Personal Information was collected;

  • Categories of Personal Information about you we disclosed for a business purpose or sold;

  • Categories of third parties to whom the Personal Information was sold or disclosed for a business purpose;

  • Business or commercial purpose for collecting or selling the Personal Information; and

  • Specific pieces of Personal Information we have collected about you.

 

To exercise any of these rights, please submit a request to us at dawn@c3-ag.com. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within ten (10) days. We may require specific information from you to help us verify your identity and process your request. Please note that, in many instances, we do not collect types of information that enable us to identify you. As such, if we do not have information that permits us to verify your identity, we may deny your requests to know or delete. A request for access can be made by you only twice within a twelve (12) month period.

 

Under the CCPA, you have the right to opt out of the sale of your Personal Information to third parties at any time. C3 does not “sell” your Personal Information as it is currently defined under the CCPA. You may contact us by emailing us at dawn@c3-ag.com if you have any questions or concerns.

 

This Privacy Policy was last amended on 08/22/2022.

 

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